Find the vehicle entrance
Share the exact ramp or gate used by vehicles, the parking level, stall or section, and the clearance sign at the lowest point. A building address may lead to a lobby rather than a usable truck entrance.
Arrange permission
Ask management or security whether a truck may enter, where it may stage, and what identification or paperwork is required. If the vehicle cannot roll, explain whether it can be moved to a loading area by an authorized person.
Mention obstacles early
Tell the operator about steep ramps, tight turns, vehicle height, damaged wheels, locked steering, and elevator or valet restrictions. The safe pickup method and final price are confirmed only after those conditions are reviewed.
Bring these details to the call
- Entrance street and posted height
- Parking level and stall
- Gate code or staff access
- Property authorization and vehicle mobility
Use the Tow Request Checklist to organize what you know, then call (305) 690-0633. The checklist does not submit or save answers. Availability and the final quote are confirmed by phone.